Family-Owned Since 1972
Serving New Jersey homeowners for more than five decades.
Owner-operated since 1972 · No subcontractors · No sales games · Trusted, honest answers.
Owner-operated since 1972 · No subcontractors · No sales games · Trusted, honest answers.
Owner-Operated Appliance Repair Since 1972 — Middlesex, Union, Morris, Somerset & Essex County, NJ
Since 1972, American Appliance Service has been New Jersey’s trusted name in appliance repair. We have stayed intentionally hands-on because that is what earns a 4.8-star reputation.
What we fix
Clear diagnosis. Practical advice. Work handled personally by experienced technicians.
Washers · Front & top load
Not draining, not spinning, leaking, or shaking?
Gas & electric dryers
Not heating, taking too long, noisy, or smelling hot?
Refrigerators · Freezers
Not cooling, leaking, or making ice?
Built-in dishwashers
Not draining, filling, cleaning, or completing a cycle?
Gas & electric cooking
Not heating, inaccurate temperature, or burner trouble?
Start with the symptom
You do not need to know the part number. Tell us what you see, hear, or smell—we will take it from there.
Why NJ homeowners trust us
Not a franchise. Not a dispatch network. A real local family business with its name on every repair.
Serving New Jersey homeowners for more than five decades.
Jonathan and Walt handle every job personally—no subcontractors, ever.
A straight answer on repair versus replace, every time.
Qualifying parts and labor are covered according to written warranty terms.
The person who answers is the person who knows
American Appliance Service has deliberately stayed personal. Customers deal directly with the business, get a practical explanation, and know who is walking into their home.
Jonathan and Walt personally perform the work. Recommendations are based on whether the repair actually makes sense—not a sales quota.
Meet the family behind the service ↗From the service log
Real problems, real diagnoses, and real repair outcomes from homes across New Jersey.
Transparent service pricing
Your service call includes the visit to your home and a professional diagnosis of one appliance problem.
Standard service call
plus applicable New Jersey sales tax
After diagnosing the appliance, we explain what failed, provide the complete repair price, and help you decide whether repairing it makes sense.
If you approve the repair, your total includes the service-call fee, parts, labor, and applicable tax.
In our customers’ words
“Cannot say enough about Jon and American Appliance. He quickly diagnosed our washing machine issue, explained the repair, and had us back up and running.
“No BS—just good old-fashioned experience and knowledge. Prompt, knowledgeable and reasonably priced.
“First-rate, old-school service. It is difficult to find this combination of integrity and professionalism.
Good questions deserve straight answers
What homeowners most often ask before scheduling service.
Perhaps we are. American Appliance Service is a second-generation New Jersey small business that has remained family-owned and operated since 1972.
No. We charge the same service-call fee for weekday and Saturday appointments.
We serve listed towns in Middlesex, Union, Morris, Somerset, and parts of Essex County, New Jersey.
No. We do not provide manufacturer warranty service. Contact the manufacturer or retailer.
We do not work directly for home-warranty insurance companies. You may hire us independently and seek reimbursement from your program.
No. The $120 service-call fee covers the initial visit and diagnosis. Approved repairs include that fee plus parts, labor, and applicable tax.
No. American Appliance Service is an independently owned New Jersey small business.