American Appliance Service
Your Trusted New Jersey Appliance Repair Company
For over 52 years, our family-owned and operated business has served as your trusted neighborhood appliance repair and maintenance team. We proudly serve Union, Morris , Somerset, Essex and Middlesex County, traveling to homes and businesses quickly and efficiently – because your repair can’t wait!
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American Appliance Service
Since 1972 , American Appliance Service has been a small family owned appliance repair company based in Woodbridge, New Jersey. Now in our 2nd Generation we continue to service most brands of washing machines, dryers, refrigerators, ovens, cooktops and dishwashers. We service in Morris, Union, Somerset, Essex and Middlesex Counties. We provide honest, trustworthy, hassle free repairs.
Real Reviews
Un Matched Honest Service
Family Owned
Local NJ Small Business
Why Choose Us?
Fast Response
Fully Qualified & Insured
All Our Work Is Guaranteed
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Overall Rating
4.9 265 reviews
Patricia E.
I called American Appliance Service to repair my 12 year old refrigerator icemaker. They were easy to schedule and they kept in touch the morning of the scheudled day to let me know that they might be 1 hour late. Yet it only was 15 minutes later than the original window. John arrived, covered his shoes upon entering the house and went to work. After determining that we needed a replacement icemaker, he had the part with him and it was installed quickly. The bill was resonable ( for today's costs) and I now have ice.
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Tom A.
One of my washer’s inlet valves was failing open even if I unplugged the machine which left me vulnerable to flooding if left unattended. I called on Tuesday because I saw so many great reviews which I always check. John came Tuesday afternoon, figured out what was needed, and I asked for a few other things like new hoses and a longer gas line so the dryer could be moved to where I wanted it to be as well. He came the next day, and it was all done, and I was back in business with being able to do laundry without fear of flooding. The price was very fair, and it was a great experience. I am a very picky guy when it comes to quality of workmanship and John is the best! You won’t be disappointed.
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Simon H.
I was extremely satisfied with the service of American Appliance Service. John took the time to properly diagnose the problem with my oven, though it wasn't an easy job. His knowledge, expertise and integrity are incredible. Though I rarely write reviews, I made an exception this time due to the high level of satisfaction and appreciation, I felt obligated to share the experience with others so they can receive the same positive service if and when their appliance acts up.
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Troy S.
So glad I scheduled American Appliance! They came right on time and got our refrigerator temperature-maintenance issues sorted out at minimal service call cost. Their technician was very knowledgeable about our Frigidaire model and showed me and clearly explained exactly what had gone wrong, why we had accumulated frost in a critical air passage, and why our attempts to adjust the temperature settings had produced the opposite of the intended effect. He got it all cleared out, and now we have a fridge that's functioning as it should. Keeping their card and will be sure to call AA next time we have any appliance issue. Highly recommend.
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Michael M.
John showed up in a timely manner prepared to diagnose our stove top issues. He completed the repairs and provided helpful guidance on future maintenance. He was both professional and friendly making me eager to recommend his service to friends and family alike. The office staff was initially exceptionally helpful and courteous in scheduling our service call. I would highly recommend John and his team to anyone in need of honest and trustworthy service in their home.
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Jann J.
I've used this company several times and they are the best. John is knowledgeable and pleasant and the prices are fair. I've never had to wait long for him to come out. He explains things to me so I know what to expect and what to watch out for in the future, given that my appliances are old. Highly recommend.
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Bill M.
Very well. Our repairman from American Appliance got to the source of the refrigerator malfunction quickly, he explained everything in detail, and after ordering the part we needed came in on a Saturday to complete the repair, all with professionalism and courtesy.
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Sean J.
Well, the stove/oven was pretty involved but John explained carefully the complexity and required parts that needed replacement. While it was more than I had hoped it was way less than a new stove! Also, Walter was amazing in contacting me to set up the appointment, and John called in advance that he was on his way.
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Mark S.
Perfect -- arrived on time, accomplished the repairs, fair pricing. All needed and possible repairs were explained to us and discussed as per the age of the appliances. All Covid safety measures were reviewed by phone when setting up the visit and observed at our home. Very happy to have found this vendor.
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Karen M.
American Appliance provided a great repair experience. They were courteous, on time and accurately diagnosed the problem in my 21-yer-old dishwasher. Then they went above and beyond to find a distributor that had the necessary part. What more could you ask for? Will definitely use them again.
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Jaime K.
John did an excellent job in repairing our dryer. He diagnosed the issue immediately and was very knowledgeable. The price was very reasonable. We appreciated that he was very careful in wearing a mask, gloves and booties in the house. The positive reviews on this site helped me choose to call him and I am happy I did. Definitely recommend and will contact him again for any future issues.
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J H.
John was prompt and efficient. He was able to show up the day after I called and showed me exactly what the issue was, and gave me an accurate quote to fix it. He needed to get a replacement part and return within 3 days to complete the job. In this era of Covid, they are very aware to take all necessary precautions and insure they are working safely. I would recommend them to any of my friends and already have through our township facebook page.
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Victor P.
John came on site as expected, and diagnosed the issue. He was thorough on what the issue was, and the costs for parts and labor. He showed up as expected to replace the part, and test to make sure it was operational. They would call in advance on the arrival of the tech and status on the part. Along with how the tech would arrive with mask, gloves and foot coverings.
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Jann J.
In addition to fixing my leak, I also discussed my aging appliances with John. We talked about what I should watch for and what I could expect. He gave me good advice about my dryer and washing machine, too. This is the second time I've hired this company. They were responsive and professional both times. I highly recommend them.
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Debbie F.
My call to schedule an appointment was answered promptly, I received some information about the company, their services and the precautions they use during the pandemic . I received a window of time for a repairman to come the next day. John called when he was 15 mins away. When he came I explained the problem I was having with my washing machine. He knew exactly what it was, showed and explained what was wrong. He went to get the part in his truck and went to work. I think he spent a total of 30 minutes here. He was polite, efficient and the repair was reasonably priced. I would use American Appliance Service again (hopefully not any time in the near future, lol )and would highly recommend them to others.
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Johanna D.
The service was great. I called at 8 a.m. and by 6 p.m. John came, called before coming and my dryer was fixed. He was professional, personable and easy to talk to. This is a family owned business for over 50 years and I would highly recommend American Appliance without reservations.
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Anne M.
American Appliance is the best repair service we have ever used. They came promptly and repaired our ice maker, and then repaired our oven which has seen better days,but now works just fine.The were polite,friendly and very knowledgeable with all brands. we highly recommend them.
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Danielle G.
Huge thank you to American Appliance Service!! My oven wouldn’t heat up this morning, the day before Thanksgiving. I contacted them at about 7:30am, they had a technician at my house by 8:45 and my oven is now working !! They truly saved my holiday! I highly recommend this business for their prompt, courteous and professional service! THANK YOU!
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Rick V.
The technician, John was very friendly and knowledgeable. Assessed the problem quickly and went right to work. We thought we needed a new dryer but he had it up and running in no time. This is the third time I have used American Appliance for repairs in about the last 10 years on a few other appliances. It is nice to know that we found a repair man who is honest about the repair and doesn't just say or do something to try to make an extra buck.
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Clarke B.
From calling to setup a dryer repair for the next day to getting my receipt emailed to me after the repair was complete, this was one of the best experiences I’ve had with appliance repair. John was courteous enough to call and let me know he was on his way and arrived within the appointment window. He was very knowledgeable and had our dryer repaired and running like new in no time. This is a model for how a small business should be run. Thanks for the excellent service!
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Kaitlyn D.
We had them over the other day in Plainfield to repair a temperature problem with our stove. He was very prompt and diagnosed the problem very quickly. He was able to fix the issue and even stayed for a bit after to make sure the issue was solved. We couldn't be more happier with their services. I would highly recommend them.
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Deepa K.
John came to fix my dishwasher today. The job was done perfectly, the price was reasonable. The customer service by phone is also very nice. They took time to understand the specifics of my issue to give me a ballpark figure of the cost. Highly recommend them. I will use them for all my appliance repairs in the future.
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Mark K.
Highly recommend American Appliance. Co-worker of mine had recommended them and boy did it pay off. John is great and really knows his stuff. He's a straight shooter and will candidly tell you whether the appliance is worth repairing versus buying a new one. We have used American Appliance twice this year--once for our washing machine and once for our refrigerator. They promptly accommodated us and John was always on time, if not early. Both visits resolved our appliance issues. Will absolutely continue to use for all our future appliance repair needs and recommend to everyone I know in the area.
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Janet M.
John is a master at diagnosing and fixing dryers. Mine is a 4.5 year old Kenmore Moisture Senser that ran but made a sickening noise. John knew exactly what ailed it as soon as he tested it--in only a few seconds! He has excellent mechanical and high tech skills that get the job done fast!
p.s. We could not rely upon the trusted service that we used for almost 30 years. I will not name it--but it is associated with Kenmore. The service cancelled our appointment and then rescheduled another week out. We cannot live without our appliances for that long.
p.s. We could not rely upon the trusted service that we used for almost 30 years. I will not name it--but it is associated with Kenmore. The service cancelled our appointment and then rescheduled another week out. We cannot live without our appliances for that long.
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Debra F.
This is a wonderful company. They came quickly, assessed the problem, got the part needed in within a week and were back to install it. Washing machine working wonderfully, dryer also. They were courteous and helpful, I highly, highly recommend them!!!! I've had many repair companies in in the past few years... but I'm sticking with American Appliance moving forward. Can't say enough!!!
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